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SUBWAY Restaurants Complaint - Running out of supplies and closing early
SUBWAY Restaurants Complaint

SUBWAY Restaurants Complaint

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Running out of supplies and closing early


This is regarding the subway located in Norfolk VA inside the Sentara Heart Hospital. This subway has not been opened for very long and we were very excitied (especially the night shift) to see it come in however it has been very frustrating at times due to them wanting to close down early. I can understand that employees want to get home but to start closing down 1.5 to 2 hours early is really unacceptable. With it closing at 12am that is night shift prime time to start getting something to eat. Even if we go down at 11pm half the time we can't get what we want. Just in the few months it has been open this is the thing I myself have incountered and many other.
1. Running out of lettuce, onions, meat, whip topping for coffee (telling us they ran out)
2. Closing coffee machine down way too early. Coffee is a very important thing for night shift and over half the time I go down their they have already closed out the machine.
3. When the soda machine runs out of soda stating they can't do anything about it. Unwilling to fix the machine.
4. Closing early. I have gone down a few times and they are already closed at 11:30
5. Not very friendly especially when we come down at 11:30-12:00

Many of my fellow employees don't like to get our sandwiches too early. One because the hot ones get cold or they become soggy if we get them too early. If a place states they are open until 12mn then we on the night shift should be able to get full service up until then. I can understand for most resturants that they start breaking down early but we are a 24/7 busness and it is very difficult to get down their early. It is like telling you to take your lunch at 10am just so you can make sure you get something to eat and then you can't even really get what you want.


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