SUBWAY Restaurants Reviews and Complaints

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SUBWAY Restaurants Reviews

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  • Just wish I could find something positive

    I worked for Subway and the whole time they were disrespectful of your hours or time. Had an emergency and they barely cooperated with giving me that. Almost missed a family emergency because they wouldn't give me the one day I asked ever since the orientation off for three months my supervisors knew. When they're mad at someone they don't speak directly to them at all. They place middle-men. Never speaking directly to the person. Communication is awful! They never told me they changed my schedule three times on me for the next day so I went in early expecting to work then... More...
    (Restaurants, Fast Food, Coffee)
  • Foot long?

    Subway @ North Lake College - Bldg C, 5001 N MacArthur Blvd, Irving, TX 75038 (972) 273-3095 I don't know if ALL employees know of the 5$ foot long specials that are held on a monthly basis or not, but this month is Chicken for 3$ and BMT for 5$. I purchased a BMT foot long for 5$, and ended up being charged 6.50 for the whole sandwich. Not that I am unhappy to just count it as a tip or something. Its not that big of a deal for it to be a 1.50 extra. But I did hate them over charging me for it. Showing that not /ALL/ of their staff is properly informed. Like they should be.... More...
    (Restaurants, Fast Food, Coffee)
    Tharliana's Picture   Tharliana    0 Comments   Comments
  • My Expirience While Working At Subway

    I don't usually write reviews but I just found it necessary to write one because this was one of my worst experience with a job. Subway DOES NOT treat their employees good it's bad enough they don't pay for training and before you could even start hands on training you have to do 30 lessons and take quizzes at home. On top of that they expect you to work a full time shift without pay for weeks without even getting a break I couldn't make it past the second day of training. I'm disgust by that job already. I could honestly say I will never eat subway again the way... More...
    (Restaurants, Fast Food, Coffee)
    loveegaby's Picture   loveegaby    1 Comments   Comments
  • horrible

    This is the worst subway ever. Horrible customer service. Everybody there is too busy going n their phones or gossiping about irrelevant and inappropriate topics. The manager Janet talks inappropriately about her sex lufe and comes into work with hickies all over her neck. Coworkers Valerie and Dana steal sandwiches without paying for them. Dana is the most disrespectful complaining worker there. Always giving customers attitude saying shes tired. She should not work there if she cant handle it. More...
    angelina08's Picture   angelina08    0 Comments   Comments
  • Subway

    I happen to be under the common impression that Subway is healthy and hygienic. I was frequenting the boat basin outlet in Karachi, Pakistan that is open 24/7 on a regular basis. One occasion the guy who was going to make my sandwich picked his nose in front of me. When I asked him to wash his hands, he apologized and did wash them. I let it slide. Then there was the insect killer that didnt really work and flies buzzed in the outlet. When on two occasions, I had to discard a drink and sub the flies had sat on , I decided to call the server and politely complained hoping it would be... More...
    (Restaurants, Fast Food, Coffee)
    Ehsaanullah's Picture   Ehsaanullah    0 Comments   Comments
  • Store Number 57560

    I have been a fan of subway since 1994 from college days when I used to get deals in magazines while studying at UCON. These days I Live in India, but its the worst experience and hate subway as a Indian Brand being sold here because of the uneducated, attitude filled Indians working behind the counter. I have friends in VA, who owns over 10 subway chains, across the Tri-state. The other day I went to Store # 57560, K.J Enterprises with few clients who don't eat Subway and wanted to give them an experience. I get to the counter and there is person my the name Mukesh Kumar preparing... More...
    (Restaurants, Fast Food, Coffee)
    isiscrafting's Picture   isiscrafting    1 Comments   Comments
  • The Most Unprofessional Customer Service

    I walked into subway on Kempwood and Bingle in houston Tx and when I walked in no one was up front to greet me or my frind, we waited for about ten mins. before saying excuse me, once someone came out (Justin) the CSR didn't even smile or greet us instead he was very bitter and cold. We (my friend and I) continued to oreder our food i got a cold cut combo and my friend 2 flatizza. Well we paid and left. Once we got two mins. away to our location we blessed our food and began to eat. I noticed my friends food was hard and unfresh, his food was hard, and stale. He went back to informthe... More...
    (Restaurants, Fast Food, Coffee)
    Kryssalazar's Picture   Kryssalazar    1 Comments   Comments
  • Worst customer services I ever had in my life

    I had read a menu promotion and ordered what I thought would be a five dollar foot long. When the employee gave me the total it was 7 dollars I started asking about the promotion and the employee screamed at me the price of the item. After the second time trying to ask the same question and not being able to either complete my sentence. I gave up at the ideal of her listening to me at all. At that point I had completely loss my appetite and did not want The items at all. She then told the manager to check the camera and make sure it got my face. Hope that it got her yelling at a customer.... More...
    (Restaurants, Fast Food, Coffee)
    Sample2324's Picture   Sample2324    0 Comments   Comments
  • Store # 17256, Osage Beach, MO

    This has got to be the worst Subway. The staff are EXTREMELY slow during busy times, they do not appear to take good hygiene seriously, are not pleasant, and they are stingy with ingredients (half a bowl of lettuce). They don't offer several things that other Subway's have, like the seafood or soups; they don't chop the salads-just plop whole items on the little bit of lettuce they give you; and the cookies are stale. Worth driving down the road to the next Subway and skipping this one. More...
    (Restaurants, Fast Food, Coffee)
    SaladEater's Picture   SaladEater    0 Comments   Comments
  • 6" sub advertisement/ promotion scam

    Yesterday I went to the Buffalo Sabres game with my wife & two children. Throughout the game Subway ran advertisements on the Jumbotron promoting if the sabres loose the game to take your ticket stub to Subway to receive a free 6" sub. The Sabres lost so of coarse today my kids wanted to go to Subway. The employees said they never heard of such a promotion and did not believe me. Since I didn't want to cause a seen and I'm an idiot for not turning around and walking out the door, we stayed and purchased lunch. I don't know how or why they would deny this claim since... More...
    (Restaurants, Fast Food, Coffee)
    skyy1996's Picture   skyy1996    0 Comments   Comments
  • Subway Store #30868

    I went to this Subway in Anaheim, CA on 4/6/2014. During my visit a man came in and got in line. He got out of line to go use the restroom and discovered the door was locked. He asked the girl behind the counter if someone was in there and she said no, do you need the key. He answered yes and then she told him that he would have to purchase something first in order to get the key. I noticed that this man had suffered some sort of brain injury as there were scars on his clean shaven head from having surgery. This guy was not homeless and was well dressed. It was very obvious that he needed... More...
    (Restaurants, Fast Food, Coffee)
    tinajames04's Picture   tinajames04    0 Comments   Comments
  • SUBWAY Restaurants Norman Poor Service

    Every one of the employees here were not helpful. Right when we pulled up there were no vehicles. Did not feel welcoming. We went through drive through and went to window(because we couldn't place order at menu screen because they had a big sign saying go to window to order and so we did and it took them 10min to get to us even when they all saw us pull in!! They did not sound like they wanted to do their job. After asking us their first question(what kind of bread) we answered and we waited another 10min and so we just drove off!! we even said "hello" a few times and no... More...
    (Restaurants, Fast Food, Coffee)
    MeghanJalufka's Picture   MeghanJalufka    0 Comments   Comments
  • Disabled Customer Complaint

    On January 3,2014 at about 1:00 pm I called Eisenberg Properties and asked to speak to some one about handicap parking at the Falcon View Shopping Center in Mesa I talked to Paula who refused to give her full name to request Handicap Parking spaces for the Stores in-between Frys and Kohls Paula told me that the parking was in compliance with ADA Laws and asked me if I was going to pay to put Handicap spaces in and she talked to me as if I am a child...The Subway Manager called me Shawn ? and did not like it because customers could hear me talking and if I come in the Subway again asking... More...
    (Restaurants, Fast Food, Coffee)
    lgretz's Picture   lgretz    0 Comments   Comments
  • Very bad service

    CITY: Fort Irwin California subway restaurant I Never had any problems with this restaurant as I go very often to subway, but my husband and I went on Sunday January 12, 2013 and was the worst experience ever. First we ordered the foot long turkey breast with wheat bread. Unfortunately, the bread was totally disastrous since it was falling apart, it was very soft and falling into several pieces, and the guy that was preparing it did not mind and left it as it was. On the other side, there was another guy placing the vegetables into the sandwich, this person had a very bad attitude, and... More...
    (Restaurants, Fast Food, Coffee)
    Skyler77's Picture   Skyler77    0 Comments   Comments
  • Eat only what they allow you

    Our 6 yr old orders the same thing for his sandwich anytime we stop at subway. He orders a kids size spicey Italian. The meats are pepperoni and salami. At a subway store #294 in a pilot the employee told my husband she couldn't make that sandwich because it would throw off their meat count. They only have a "ham/turkey" button on the register for kids. We offered to pay more for the meat and she still refused. REALLY!? Asked if she would please make an exception for our 6 yr olds favorite sandwich. She still refused and said she didn't want to get in trouble. We ve... More...
    (Restaurants, Fast Food, Coffee)
    kaceyjessen's Picture   kaceyjessen    1 Comments   Comments
  • The Worst Subway

    I went to a Subway in South Milwaukee, Wi & I will NEVER go back. This place is ruining the reputation of ALL Subways. The India woman behind the counter did not speak English nor did she understand English when I spoke to her. The other India male was trying to do an order ahead of me. He could barely understand or talk English either. It took me forever to tell them what I wanted by repeating & pointing to things. Then I wanted cukes on my sandwich & the container was empty & I asked for some but they didn't & wouldn't get me any. This 1/2 - $5.00 sub... More...
    (Restaurants, Fast Food, Coffee)
    sparkyann8's Picture   sparkyann8    0 Comments   Comments
  • disgusting employe

    i was in a subway on main st in north bay ont and was served by an employee her name tag said brook- her uniform was disgusting an covered in animal fur while putting meat on my sub she put it on with no glove then put a glove on to finish doing it I was joking with her and asked how much tax is on something she giggled and said back I don't know about that im a wagon burner I don't pay tax then while my sub was toasting she was answering a txt she received-----so subway I and or any of my family members that eat at subway in north bay ont willnot be any more and or my business... More...
    (Restaurants, Fast Food, Coffee)
    nbman's Picture   nbman    0 Comments   Comments
  • Terrible service

    I ordered three footlongs- over $18- and every single sandwich was wrong. There was no receipt with it either. When I got home, every single sandwich was completely wrong. Then I called them to ask what could be done to resolve the issue, the "assistant manager" told me that if we brought our food back up there they could make new ones. So not only did I drive 4.7 miles there (almost 10 miles there and back) I had to drive all the way back again. When I got back there I asked the manager if there was anything they could do to compensate my time and gas, she denied me. So I ended... More...
    (Restaurants, Fast Food, Coffee)
    Lancevinyl's Picture   Lancevinyl    0 Comments   Comments
  • Illegal Boss

    Store # 31743, Manager Sam, is abusing his employee's work rights. For Closers, he refuses to pay his employee's past 11PM, despite forcing these workers to almost always stay past on some nights up to an hour or more. The manger's reasoning is previous employee's 'milking the clock', which is understandable, but for cases such as the Pre-Closer not showing up to work, or forgetting a part of their job (such as panning the bread) before clocking out, these things will cause the Closer to stay later, or not be able to finish the job in time. (Which for Manager... More...
    (Restaurants, Fast Food, Coffee)
  • Subway unprofessional

    A certain subway restaurant I go to regularly is not the kind of service you give to a customer. Rude and inpatient, the manager blows up easily and obviously has a small temper tolerance. And the business looks like they don't prepare their employees well enough for training. And I believe that is the fault that falls upon the team and manager, as the manager scolds the unprepared employee in front of customers while preparing sandwiches. Rather should they be upset with the employee, the manager should always pull the employee to the side to discuss the matter in private, not expose... More...
    (Restaurants, Fast Food, Coffee)
    jamesjunior's Picture   jamesjunior    2 Comments   Comments
  • Horrible managment

    Thompson bridge in the publix parking lot Gainesville GA has one of the worst managers I've ever been introduced to. First coming into the subway the manager had the nerve to smoke near the front door, then when I walked around to the other side to proceed in the other door she had the nerve to give me a look that made me feel like she was looking down on me. When I got in to subway the manager, sheril, didnt greet me nor did she help her employee who had about ten people lined up, as I approached the meat section to male my sandwich the woman behind the counter was sweating from... More...
    (Restaurants, Fast Food, Coffee)
    doeeyedbeauty's Picture   doeeyedbeauty    0 Comments   Comments
  • Subway Poor Customer Service

    Me and my husband went into the Subway yesterday on Highland Ave in Birmingham, AL. (5/28/13) When we walked in, we were not greeted because the employee was outside smoking. When she finally came in, she had an attitude that clearly showed she did not want to be there. We asked for grilled chicken breasts and there were not any prepared so she had to defrost some and was not happy about that. She appeared as if she was falling asleep while she was preparing my husbands sandwich, and looked as if she was on drugs because her eyes were extremely droopy. When he asked her for more BBQ sauce,... More...
    (Restaurants, Fast Food, Coffee)
    dclement305's Picture   dclement305    1 Comments   Comments
  • A Well-Taken Care of Customer

    Hello, I wish to compliment two Subway associates at the Lancaster, PA Manheim Pike location. The first names of the associates are MaryAnn and Tracy. I had ordered a 6-inch sub. MaryAnn suggested that I could buy a foot long, have the 6-inch prepared for immediate consumption, and then have the other 1/2 later. Her full suggestion involved placing the ingredients for the second half of the sub into separate containers. The bread would be alone. **I did eat the second half the next day. Though, the above may be a 'simple' story, I thought that the... More...
    (Restaurants, Fast Food, Coffee)
    reshea1950's Picture   reshea1950    0 Comments   Comments

SUBWAY Restaurants Reviews By Product

SUBWAY Restaurants Comments

ightchill says: (2 months ago)
Subway has ok service I get about 8 peices of meat but it is full of flies. This subway has a icecream part its never open. Always mes up. Fix this... but despite all that subs are great!
Salem Ma

AbingdonSubEater says: (4 months ago)
Bring back the Polish shift! The last few shifts have been done by local English staff who are slow, dozy and inefficient, have notice however that the sizable drop in customer numbers has somewhat compensated for the now much slower service... Abingdon, Oxfordshire, UK

monstertitan300 says: (10 months ago)
i want to a subway restraunt and the experience was horrible all the way through first we see they have only foreigners working there who dont speak english very good. second they give u so little and charge u so much money i believe they rip people off and they dont give people receipts most of the time like other self respecting places do i would never come back again

Justinessman says: (10 months ago)
I just went to a subway in Edmond Oklahoma and experienced the greatest sandwich artist is the entire nation. This kid really knows how to make a sandwich. Subway needs to give this kid a job traveling the country showing all the other idiots that work for Subway how to make a sandwich. I've never wrote a review about anything in my entire life, but this experience needs to be shared with the world. In fact as I'm writing this review I'm on my way back to subway to find out this guys name. Being from Denton Texas I'm used to the worst subway service probably in the entire world. But not here in Edmond Oklahoma. I'm telling you this really was something. If this kid doesn't get a promotion then Subway is doing it wrong. I just found out his name is Richard Patterson. Richard you are the man!

Justinessman says: (10 months ago)
I just went to a subway in Edmond Oklahoma and experienced the greatest sandwich artist is the entire nation. This kid really knows how to make a sandwich. Subway needs to give this kid a job traveling the country showing all the other idiots that work for Subway how to make a sandwich. I've never wrote a review about anything in my entire life, but this experience needs to be shared with the world. In fact as I'm writing this review I'm on my way back to subway to find out this guys name. Being from Denton Texas I'm used to the worst subway service probably in the entire world. But not here in Edmond Oklahoma. I'm telling you this really was something. If this kid doesn't get a promotion then Subway is doing it wrong. I just found out his name is Richard Patterson. Richard you are the man!

SummerKeller93 says: (1 year ago)
The subway at:

12117 Apple Valley Rd, Apple Valley, CA

I applied for a job at this Subway. I got a call from one of the managers and he told me to come in for an interview the next day. When I came in he said they were busy and to call back the next day and ask to talk to Fe'ar. When I called Fe'ar was not in yet so I was told to keep calling until he got in.I called about 4 times until I actually got to talk to him. He said that the interviews would be held anytime that week that he would call me back and for me not to call him that he would call me (being very rude while telling me this.)

At the end of that week I did not get any calls so I called in just to make sure that I didn't miss his call. When I talked to him he had started yelling at me saying "I TOLD YOU I WOULD CALL YOU DON'T CALL ME AGAIN!" And I tried to explain that I only called to make sure I didn't miss his call and he hung up on me.

--2 months later--

I got a call today on my house phone from subway saying they wanted to give me an interview and to call them back(I wasn't home to receive the message, so my Aunt told me to call the subway in Apple Valley, CA. She didn't tell me the number she just said that it was the same SubWay I was supposed to have the interview to begin with.. So I called their office number not being able to find the actual number to their building. and Fe'ar called me back on my cousins cell number. He asked who I was and why I called. (Very rude) And I said my name is Summer and I called about the interview. He then started yelling, asking how I got the number and why I am calling him and who asked me to call. And I told him (very calmly) That I am not sure, I was just told to call that subway and I didn't get a number so I Googled it. He then started yelling at me again being very rude so I hung up on him.. He then -TEXTed me saying that I was harassing him, and that I had called everyone in the store when I couldn't even find their store number only the office number. He continued to say he was calling the cops to tell them that I was harassing him.

He was the most disrespectful man I even talked to.. Very rude and always yelling.

crosey2 says: (1 year ago)
One, enough of the sick jokes about Jerrod. Another, my father ate from Subway and only had one slice of three meats on the Subway Club and the standard is two slices each. However, my father became violently ill after eating that and has been vomiting and the runs. There was lots of lettuce, tomatoes and onions. I am beginning to think the lettuce may have been contaminated. This is in North Syracuse, NY. Are there any others who have been ill. Please post on my facebook.

charmed says: (2 years ago)
Chintz & cheap, we have a Subway in Interlochen, MI that only puts 4 slices of meat and as little as possible on the sides (lettuce, tomatoe, peppers) on their sandwiches. Yet when I go to any of the other Subways in my area I get at least 6 pieces of meat on my 12" sub. I am trying to figure out why all the others put on 6 and this one is so cheap it's like they don't even want to give you 4, but they will charge you extra if you want more then four. I thought all of them would be the same. You may want to check on this or avoid this Subway at all costs!

stones says: (2 years ago)
My husband & I frequent the Subway in the Wal-Mart store on W.Mail St. in Salem, VA. We love the popcorn sold there. For two weeks during Christmas, the machine was down & we had several gatherings we really could have used it. NOW, it's down again! I can never get a straight answer from anyone at the deli about when it will be fixed this time! We buy probably 6 bags a week. Now, I'm not buying anymore subs until we can get an answer. The local stores do not carry the popcorn, just in this local Wal-Mart. The closest that does have popcorn is 20 miles away. Can you look into this for us?????

charrynarine says: (2 years ago)
I will like to request Subway to start serving Gluten Free Bread. My family have a hard time eating regular bread.

Please advise if this can be done.

carrowinds28 says: (2 years ago)
Here in charlotte nc the subway located in westinghouse , I use to come here pretty often before since then it seem the place went down, the guy customer wasnt customer friendly , tables were dirty , I will put a formal complaint later ,

Myraflower says: (3 years ago)
When can a subway come to Cebu Philippines? we want to try the taste and make a franchise soon as allowed here in Cebu...

customermayfield says: (4 years ago)
Today I went to the subway located inside Walmart. 6594 Mayfield Rd. Mayfield Heights, OH 44124. The service was awful. I ordered a foot long oven roasted chicken breast sandwich. When it comes to put veges on it, the person was so rude. For the whole sandwitch he just put 4 pieces of olives, 4 slices of rotton tomato (2 of them didn't even have the middle part with seeds), 3 very small broken pieces of green pepper, 3 pieces of pickles, and 3 slices of cucumber. I wanted him to add banana peppers and he just added 3 for the whole sandwitch. I asked for more banana peppers and he added 2 more. That was it. I've been in to many subway locations but never experienced such a bad service. This is the third time it happened to me with the same person (looks like and Indian to me). Finally he said you should have told me to add everything but jalapeno peppers and onions that way I could save my time. ...This was ridiculous. No one was there other than me and he was taking about saving time. When I enter to get the sandwitch he was just waiting there without doing anything. This person doesn't provide the service we used to get at subway. EXTREMELY UNPLEASANT!!!!!Is there anyone to supervise their subway locations?

booboo12 says: (5 years ago)
Stay away from the Subway in Littleton New Hampshire. They are really mean humans there. I think they are human. I know they are mean.

booboo12 says: (5 years ago)
Just received a call from my neighbor down the road. Jerod passed away in his driveway. He was clutching a half-eaten Ham sandwich. I really stuffed that thing with Virginia Ham and Swiss. I think Jerod died happy. I was told he had a smile on his face and Mayo all over his chin.

booboo12 says: (5 years ago)
There was a knock on my door this morning and it was Jerod from Subway. He was on the porch floor and was dying. He asked if I could spare a piece of meat as he was starving do death from eating at Subway everyday. No wonder the poor fellow lost so much weight. There is nothing in those fresh-baked rolls except 3 heads of lettuce and a quart of mayonaise. Nothing like the pile-drivers stacked to the ceiling with meat and cheese shown in the commercials. Jerod admitted to me that he had lied and fooled the public for all these years. His weight loss was due to starvation after signing that Subway contract and they promised him free subs for life. I gave Jerod a ham sandwich and he left. I don't think he will make it.

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